Privacy Policy

Effective Date: 1/1/2025

1. Introduction

Welcome to Monticello Mulch (“Company,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website monticellomulch.com(the “Site”) or use our services.

By using our website and services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect personal and non-personal information in several ways, including:

A. Information You Provide

• Name
• Email address
• Phone number
• Delivery address
• Payment information (if applicable)
• Any other details you submit via contact forms, order forms, or inquiries

B. Information Collected Automatically

When you visit our website, we may collect:

• Log Data (IP address, browser type, pages visited, time spent on pages)
• Cookies & Tracking Technologies (see Section 6 below)
• Device Information (operating system, device type)

3. How We Use Your Information

We use the collected information to:
✅ Process and fulfill mulch, rock, and topsoil delivery orders
✅ Respond to inquiries and provide customer support
✅ Improve our website, services, and marketing efforts
✅ Send updates, special offers, and service-related communications
✅ Prevent fraud and protect our website

4. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data with:

🔹 Service Providers – Payment processors, delivery partners, and marketing tools that help us run our business
🔹 Legal Authorities – If required by law or to protect our business
🔹 Business Transfers – If we merge, sell, or acquire another company

5. Data Security

We take reasonable steps to protect your personal information using encryption, secure servers, and industry-standard security measures. However, no method of transmission over the Internet is 100% secure.

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and analyze website traffic. You can control cookie settings through your browser.

Common cookies we use:
🍪 Essential Cookies – Required for website functionality
🎯 Analytics Cookies – Helps us understand user behavior
📢 Advertising Cookies – Used for targeted ads on platforms like Facebook & Google

By using our website, you consent to our use of cookies.

7. Your Rights & Choices

You have the right to:
✅ Access, update, or delete your personal data
✅ Opt-out of marketing emails (unsubscribe link included)
✅ Disable cookies via browser settings
✅ Request a copy of your stored personal data

To exercise these rights, contact us at [Insert Contact Email].

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before submitting personal information.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this page regularly.

10. Contact Us

For questions about this Privacy Policy, please contact us at:

📧 Email: sales@monticellomulch.com
📞 Phone: 434-589-8675
📍 Address: 3647 Lake Monticello Rd. Suite 221 Palmyra, VA 22963

✅ Why This Policy Works:

• Clear & Simple Language – Easy for customers to understand
• Covers Legal & Practical Use – Protects both the business and the user
• Includes Required Sections – Data collection, use, security, rights, and cookies